MHP Receives Joint Commission Accreditation
Mahaska Health Partnership
MAHASKA COUNTY – Through demonstration of compliance with The Joint Commission’s national standards for healthcare quality and safety, the services of Mahaska Health Partnership (MHP), have again earned The Joint Commission’s Gold Seal of Approval.
MHP voluntarily takes part in the accreditation process every three years to assure the care the health system is providing is the best it can be, with an emphasis on continuous improvement and delivery of safe, high quality care. MHP underwent a rigorous, unannounced on-site survey in November 2015.
During the review, a team of Joint Commission expert surveyors evaluated compliance with hospital standards related to several areas, including emergency management, environment of care, infection prevention and control, leadership, and medication management. Surveyors also conducted on-site observations and interviews.
According to MHP CEO Jay Christensen, The Joint Commission is the industry leader and symbolizes excellence, experience and professionalism. “By participating in the Joint Commission’s accreditation process, we are setting a high standard of care,” Christensen said. “The standards are tough, as expected, but we have exceptional staff and providers who are dedicated to outstanding patient care.”
Christensen said accreditation is an independent way to evaluate quality and safety in an organization. “It is an evaluation of the actual delivery of critical services and not just a review of policies,” Christensen explained. “Accreditation is a continuous process, providing insight into our daily operations and systems. The unannounced survey is a testament to our commitment to these high standards of care each and every day.”
The Joint Commission uses tracer methodology, where surveyors select a patient and use that individual’s record as a roadmap to move through an organization. Along the way, they assess and evaluate MHP’s compliance with evidence-based standards. Surveyors retrace the specific experiences of an individual by observing and talking to staff in areas where the patient received care. As surveyors follow the course of the patient’s treatment, they assess the healthcare organization’s compliance with Joint Commission standards.
“Our staff was vital to the success of the on-site survey because the tracer methodology focuses on the direct care of the patient,” Christensen said. “The community should be proud that MHP is focusing on continuously raising quality and safety to higher levels.
“I especially want to recognize Heather Cook, our Infection Control/Standards Coordinator, who was an outstanding leader throughout this process. Heather has great organizational skills and tenacity for insisting that the right thing always be done. She has made our organization a better place for her efforts.”
Separate surveys were performed for the Critical Access Hospital, Home Health and Hospice Services, Behavioral Health Services and Building and Environment of Care. Christensen said surveyors interviewed staff, patients and family members, observed direct patient care, toured patient care departments, traveled on home care visits, provided hands-on validation and watched crucial processes such as sterilization of medical equipment.
Mahaska Health Partnership, located in Oskaloosa, is a non-profit health system accredited by the Joint Commission. It is guided by its mission to provide exceptional customer service and health improvement, linking the science of medicine with the humanity of compassionate care. For more information about how Mahaska Health Partnership is making healthcare personal, call 641-672-3240 or visit www.mahaskahealth.org.
